FAQ
Questions security buyers ask before a demo
Plain answers about Argus, 4th-party reconciliation, the approval gate, and how we deploy. For legal or compliance rulings, rely on your counsel; Argus provides guidance with sources, not definitive advice.
- What is Argus?
- Argus is an agentic vendor risk platform. Eight specialist agents research a vendor, scan its external surface, read evidence, generate a tailored questionnaire, reconcile 4th-party dependencies, score residual risk, and draft a board-ready report. Your team approves every report before it leaves the system.
- How is Argus different from a security ratings service?
- Ratings give you a letter grade from the outside. Argus runs a full assessment per vendor: contractual sub-processors from the DPA, outside-in scanning, evidence extraction, and concentration analysis across your portfolio. Output is a report your analyst approves, not a static score.
- What is 4th-party reconciliation?
- Vendors disclose sub-processors in their DPA. Argus compares that list to what outside-in scanning detects (DNS, headers, infrastructure fingerprints). Undisclosed dependencies and shared sub-processors across many vendors surface as findings and concentration alerts.
- Does Argus replace our TPRM analysts?
- No. Argus does the assembly work: research, scanning, evidence mapping, and first draft. Analysts review, approve, or send back for revision. Nothing reaches a customer or auditor without human sign-off.
- Which frameworks do you support?
- Assessments anchor on NIST CSF 2.0 with crosswalks to SOC 2, ISO 27001, PCI DSS, and PIPEDA accountability controls. Privacy sections cover data types, residency, retention, and cross-border transfer where evidence supports it.
- Where does data live?
- Multi-tenant SaaS runs on our cloud infrastructure. Enterprise clients can deploy single-tenant on Azure with Canadian residency when contract terms require it. Ask us about your residency and sub-processor requirements on a demo call.
- How is pricing structured?
- Annual contracts tiered by vendors managed (Starter, Growth, Enterprise). Argus can be purchased alone or bundled with Fidential Cyber and other modules. Published list pricing is coming; we quote after a short scoping call.
- Can we integrate with ServiceNow or SharePoint?
- Delivery channels include SharePoint, email, and ServiceNow logging. Intake from ServiceNow is on the roadmap for pilot clients. Tell us your workflow on a demo and we will map what is live today versus planned.
Still have a question?
Book a demo and we will walk through your vendor count, frameworks, and approval workflow.